This is an open continuous announcement which will establish an inventory of applicants interested in a career as an IT Specialist (Policy & Planning) with U.S. Customs and Border Protection. This applicant inventory will be used to fill positions as they occur in the Office of Information and Technology.Applicants are encouraged to apply early in order to maximize their employment opportunities. Applicant selection referral lists will be issued, as needed, for the duration of this announcement.
Who May Apply: Current Federal employees with competitive status (as well as current Federal employees serving under a VRA appointment) and former Federal employees with reinstatement eligibility who work within the local commuting area. (Note: unemployed reinstatement eligibles must reside in the local commuting area.)
Current and former Federal employees who meet the established criteria in an Office of Personnel Management Interchange Agreement and work within the local commuting area. (Note: unemployed Interchange Agreement eligibles must reside in the local commuting area.)
Veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous service will receive consideration under the Veterans Employment Opportunity Act (VEOA).
Organizational Location: This position is located in the Office of Information Technology, in Washington, DC, Metro Area.
Relocation Expenses: Relocation expenses will not be paid.
CBP: Securing America's Borders
Whether on the frontlines or serving behind the scenes supporting our mission, the men and women of CBP are dedicated to keeping America safe. CBP counts on them. Our Nation counts on them. Can we count on you?
HOW LONG WILL THIS ANNOUNCEMENT BE USED? This announcement may be used for 1 year beginning Monday, April 06, 2009. You must meet the grade level qualification and eligibility requirements at the time of application. Your eligibility will last for six months from the submission of your application. If you wish to receive further consideration; you must re-apply and submit a new application, resume and supporting documents if applicable.
MAJOR DUTIES:
You will be responsible for leading a team of Information Technology Specialists who perform work that involves a wide range of information technology (IT) management activities that typically extend and apply to an entire organization or major components of an organization. These duties can include strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture, and infrastructure planning and management.
Specifically, you will communicate the office s strategic plan, mission, vision and values to the team; make assignments with deadlines and time frames for completion; coach the employees in problem solving methods and techniques; balance the workload; train the employees in team building; monitor and report on the progress of work; prepare work reports; represent the team in dealings with management; approve emergency leave; provide input on employee performance evaluations; and resolve simple, informal complaints. When not serving in a lead capacity, you will serve as a technical authority in leading the development of an enterprise IT modernization plan, working with other departments to establish priorities for IT investments, building business cases, demonstrating the total cost of IT investment, and establishing IT metrics and associated performance measurement tools.
GS-14:
Examples include leading the development of an enterprise IT modernization plan; working with other departments to establish priorities for IT investments; building IT business cases; and establishing IT metrics and associated performance measurement tools.
There is no substitution of education for specialized experience at the GS-14 grade level.
U.S. Citizenship: Candidates must be United States citizens and present proof of citizenship, if selected.
Residency: There is a residency requirement for all applicants not currently employed by CBP. During the three years prior to applying for this position, you must have: physically resided in the United States or its protectorates or territories (excluding short trips abroad, such as vacations); worked for the U.S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas.
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant’s personnel file is located, the state-side address of the Professor in charge of the applicant’s “Study Abroad” program, the church records for the applicant’s overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. Applicants must provide this information when filing their application for employment.
Time in Grade: Time in grade restrictions must be met by the closing date of this announcement. Applicants must have at least 52 weeks of service equivalent to the next lower grade level in the normal line of progression for the position to be filled.
Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.
Background Security Investigation: You will need to successfully complete a background investigation before you can be appointed into this position.
You will be evaluated based upon the responses you provide on the job specific questionnaire that is required as part of the application process for this position. You will be rated based on your responses and assigned a score ranging from 70 to 100 points. Candidates will be referred for selection in accordance with the terms of the agency merit promotion plan.
All the information you provide may be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
The Federal government offers a number of exceptional benefits to its employees. These benefits include, but are not limited to: health care, life insurance, flexible spending and dependent care accounts, annual and sick leave, long-term care insurance, retirement savings plans, and transit subsidies. Other benefits are offered on a case-by-case basis and include, but are not limited to: student loan repayment and annual leave enhancement. For more information about these benefits, please visit http://www.usajobs.opm.gov/ei61.asp
Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. For those instances where the best qualified lists include applicants with scores less than 85, the well-qualified score becomes the lowest score on the best qualified list. CTAP and ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) or equivalent that documents separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
If you are filing under the VEOA (Veterans Employment Opportunity Act) or the VRA (Veterans Recruitment Authority), you must include in your application package a copy of your DD-214 or other proof of eligibility. If you are still on active duty, you may submit a statement of service from your unit which states the date you entered active duty, the date you are separating, and the campaign medals you have received. For more information on the VEOA and VRA, consult the Vets Guide at: http://www.opm.gov/veterans/html/vetguide.htm
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
If this is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve an eighteen month probationary period. You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position.
You must submit all required information by the closing date. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide an email address, you will not be notified of the outcome of your application.
All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
Equal Employment Opportunity: The agency is an Equal Opportunity Employer. All candidates will be considered regardless of their race, color, religion, sex, national origin, age, sexual orientation, protected genetic information, status as a parent, lawful political affiliation, marital status, physical/mental disability (if not a job factor), membership or non-membership in an employee organization, or any other nonmerit factor.
Applicants requiring reasonable accommodations for any part of the application and hiring process should contact the Human Resources Office Representative listed on this announcement. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Important! All the information you provide may be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdf_fill/of612.pdf
You must complete an application package that includes an assessment questionnaire, resume, and any applicable supporting documentation. You will be required to complete the assessment questionnaire and upload your documentation in the newly created Application Manager. Initially, the Application Manager requires you to create an account. Once your account is created, Application Manager provides a site where you can track the status of jobs you have applied to at Customs and Border Protection; uploaded documentation; view/print copies of notification letters; or print a copy of your questionnaire. Application Manager has a navigation box that appears on the left side of the screen whenever you are working on an Application Package. The items listed in the navigation box are pages you need to visit, and represent steps you need to complete, in order for your Application Package to reach the status of Complete. You can "Save" an incomplete application and return to finish the process at a later date provided the announcement has not closed. You must submit your application package (your assessment questionnaire and documentation) before the closing date posted on the vacancy announcement. Note: If you start a questionnaire please complete it in its entirety before "Submitting." An incomplete questionnaire will affect your rating or may result in your application being rated ineligible. You may complete the assessment questionnaire more than once, but your rating will be based on the most recent submission.Instructional guidance listed below:To Start A New Assessment Questionnaire:
To Save An Incomplete Assessment Questionnaire:
To Return To A Saved/Incomplete Assessment Questionnaire:
https://applicationmanager.gov/Login.aspx?ReturnUrl=%2fhome.aspx
To Fax a Resume or Supporting Documents:
If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://applicationmanager.gov/ for this vacancy announcement. Your documents will display under the Details tab in the Document area.
Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link http://staffing.opm.gov/pdf/usascover.pdf to print a copy of the cover page. When faxing documents, follow the procedures outlined below.
Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed:
Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.
In addition to completing an on-line questionnaire and submitting an on-line resume, the following supporting documents must be received by the closing date of this announcement.
With the exception of current CBP employees, all current and former federal employees should submit a copy of their latest Promotion or Within-In-Grade SF-50B, Notification of Personnel Action, which also indicates competitive status: Tenure 1 or 2 (block 24) and Position Occupied 1 (block 34).
Veterans' documentation if filing under VEOA, VRA or claiming veterans' preference (e.g., DD-214 or statement of service, VA letter, SF-15). If you are filing under the VEOA (Veterans Employment Opportunity Act) or the VRA (Veterans Recruitment Authority), you must include in your application package a copy of your DD-214 or other proof of eligibility. If you are still on active duty, you may submit a statement of service from your unit which states the date you entered active duty, the date you are separating, and the campaign medals you have received. For more information on the VEOA and VRA, consult the Vets Guide at: http://www.opm.gov/veterans/html/vetguide.asp
Transcripts if basing your qualifications on education. This education must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
Proof of Eligibility if applying for consideration under a priority selection program (e.g., CTAP/ICTAP) or a special appointing authority. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. For those instances where the best qualified lists include applicants with scores less than 85, the well-qualified score becomes the lowest score on the best qualified list. CTAP and ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) or equivalent that documents separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Proof of Eligibility if applying for consideration under the Office of Personnel Management Interchange Agreement. Individuals requesting consideration under the Office of Personnel Management Interchange Agreement must submit proof of eligibility such as a Notice of Personnel Action, a separation notice, or other appropriate documentation.
Your application and all supporting documentation must be received by 12:00 midnight (Eastern Time) on the closing date. Note that you will be allowed to apply more than once but the last application is the only one that will be used.
Applications and supporting documentation will not be accepted by mail. If you are unable to apply on-line, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
If you are eligible for a non competitive appointment to the Federal government such as persons who are severely disabled. You must provide supporting documentation such as SF-50; letter from the Office of Vocational Rehabilitation, certification of eligibility, etc.
Indianapolis Hiring Center Phone: (317)715-3000 Email: IHCInquiry@cbp.dhs.gov Or write:Indianapolis Hiring Center 6650 Telecom Drive Suite 100 Indianapolis, IN 46278
Note: Please ensure that you follow the "How to Apply" section of this announcement and complete the entire application process. If you fail to complete the questionnaire and submit a resume (and/or Veteran Documentation if applicable) this will affect your eligibility.
Once you have completed the application process you will be notified by email. Your application will remain in the inventory of tentatively qualified applicants. As requests to fill vacancies are processed your application will receive consideration based on your questionnaire responses and the organizational components, locations and grade levels you selected. If you are among the best qualified your application will be referred to the selecting official for employment consideration. You will be notified each time your name is referred for consideration. If further evaluation or interviews are required you will be contacted. Once you accept a job offer you will not receive further consideration under this announcement unless you re-apply.