CBP Mission Statement: We are the guardians of our nation’s borders. We are America’s frontline. We safeguard the American homeland at and beyond our borders. We protect the American public against terrorists and the instruments of terror. We steadfastly enforce the laws of the United States while fostering our nation’s economic security through lawful international trade and travel. We serve the American public with vigilance, integrity, and professionalism. Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation’s borders. As part of our carefully selected, highly trained team, you’ll leverage state-of-the-art technology, innovative strategies and world-wide partnerships to protect our communities and defend our frontier. At U.S. Customs and Border Protection, we: · Screen passengers, vehicles, and shipments entering our country · Seize illegal narcotics, vehicles, and agricultural products · Prevent unauthorized entry into the country · Rescue individuals who fall into dangerous conditions traversing our border For more information about CBP’s mission, activities, and careers, visit our web site, http://www.cbp.gov/.
This is an Open Continuous Announcement which will establish an inventory of applicants interested in a career as a Human Resources Specialist (GS-201-13/14) with U.S. Customs and Border Protection. This applicant inventory will be used to fill positions as they occur in the Office of Human Resources Management.
Applicants are encouraged to apply early in order to maximize their employment opportunities. You must meet the qualification requirements at the time of application. Your eligibility will last for six months from the submission of your application. If you wish to receive further consideration, you must reapply and submit a new application, resume and supporting documents, if applicable. Who May Apply: Open to all U.S. Citizens. Organizational Location: This position is located in the Department of Homeland Security, U.S. Customs and Border Protection, Office of Human Resources Management.
Referrals: This vacancy announcement is open for the period of 1 year. Applicant selection referral lists will be issued, as needed, for the duration of this announcement. One or more vacancies may be filled using this announcement.
Relocation Expenses: Relocation expenses may or may not be paid.
Salary: Actual salary will vary depending on the specific duty location to which assigned. The following link displays the locality pay tables by geographic areas. http://www.opm.gov/oca/10tables/index.asp
CBP: Securing America’s Borders Whether on the frontlines or serving behind the scenes supporting our mission, the men and women of CBP are dedicated to keeping America safe. CBP counts on them. Our Nation counts on them. Can we count on you?
You will serve as a human resources expert within one or more of the following disciplines: Employee Benefits, Human Resources Development, Labor and/or Employee Relations, Policy, Workforce Planning, Compensation, Performance Management, Classification, Retirement, Executive Services, Recruitment and Placement. You will provide the full range of HR advisory services to top management officials to support them in planning, developing, organizing, and managing resources. You will serve as an advocate, facilitator and policy expert on HR issues with the Department of Homeland Security, the Office of Personnel Management, and with working groups in other Federal agencies. You will plan, develop, implement and evaluate strategic plans, policies, priorities and initiatives relative to Human Capital and interprets regulations on complex HR issues. You will serve as program manager/policy expert in support of assigned Human Capital Programs, policies and special initiatives. You will support management’s goals agency-wide to interpret, implement and provide advisory services on current human capital management HR programs; to improve the delivery of human resources information; and to identify, attract and retain a high-quality and diverse workforce.
In addition, you will analyze and solve particularly complex and sensitive issues where policy decisions and guidance may have an impact throughout the agency. You will also advise on accepted principles and rules of judgment in analyzing contentious and complex individual positions and organization structures. You will develop strategic human resource plans and functions as a senior consultant in supporting management officials in designing and planning a future workforce that is responsive to dynamic changes in mission and business practices.
GS-13: I have at least 1 year of experience equivalent to the GS-12 level. This experience includes: serving as a Human Resources specialist or consultant responsible for handling difficult issues surrounding advice and assistance to employees and managers; and maintaining and interpreting HR information regarding developments, trends, regulations and legal decisions affecting HR programs and services.
GS-14: You qualify at the GS-14 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties. This experience must have been equivalent to at least the GS-13 grade level. Examples include providing expert guidance, direction, and support on human resources issues; conducting studies to develop new requirements in program operations, legislation and agency regulations; and evaluate pertinent legislation on new or revised policies or directives from Office of Personnel Management.
In addition to the basic qualification requirements, some positions filled from this announcement may require knowledge of a specific HR discipline. Please ensure you complete the special placement factor questions related to your HR background and experience.
Note: Selective placement factors are applied in the same manner as minimum qualification requirements and the candidates are required to address it in his/her responses to narrative and/or resume. Applicants who do not meet a selective factor are ineligible for further consideration.
Classification: Applicant must have experience in conducting position evaluation, determining position title, pay plan, occupational series, and appropriate grade levels for a variety of position and provide advice and guidance on position and organizational design.
Compensation: Applicant must have experience in analyzing, interpreting, developing and/or implementing laws, regulations, policies, and/or guidance involving pay and/or leave administration and advising management on the use of compensation flexibilities to help recruit, manage and retain employees.
Recruitment & Placement: Applicant must have experience in recruiting, examining, selecting and placing employees; performing job analysis; workforce planning and analysis; and advising management in identifying, attracting, retaining a high-quality and diverse workforce.
Employee Benefits: Applicant must have experience in providing guidance and consultation to employees, former employees, annuitants, survivors, and eligible family members regarding retirement, insurance, health benefits, and injury compensation.
Performance Management: Applicant must have experience in assisting managers and supervisors in establishing, maintaining, and monitoring effective performance management programs to plan, monitor, develop, rate, and reward employee performance, and services that support formal and informal award programs to provide employee incentives and recognition.
Employee Relations: Applicant must have experience in providing advice and assistance to employees and managers, program administration, research, and case management in matters related to conduct, performance, attendance, and dispute resolution.
Labor Relations: Applicant must have experience in establishing and maintaining effective working relationships with labor organizations that represent employees, negotiating and administering labor agreements, and providing guidance and consultation to management on a variety of labor relations matters.
Labor and/or Employee Relations: Applicant must have experience in establishing and maintaining effective working relationships with labor organizations that represent employees, negotiating and administering labor agreements, and providing guidance and consultation to management on a variety of labor relations matters and experience providing advice and assistance to employees and managers, program administration, research, and case management in matters related to conduct, performance, attendance, and dispute resolution.
Workforce Planning: Applicant must have experience in identifying, categorizing, and analyze quantitative data associated with issues such as average cost per hire, demographics, and attrition rates for use in developing workforce planning strategies.
Policy: Applicant must have experience in applying and interpreting, principles, laws, regulations practices, and techniques to apply legal, regulatory, and policy issuances that govern a specific program area such as recruitment, placement, labor relations, employees relations, classification, benefits, retirement, compensation, workforce planning, etc.
Retirements: Applicant must have experience in interpreting and applying retirement, benefits, entitlements, health and life insurance, and Thrift Savings Plan laws, regulations, procedures, legislative changes, military service regulations, veteran's benefits, and prior service, and counseling techniques.
Education: There are no educational requirements or substitutions for this position.
Requirements:
U.S. Citizenship: Candidates must be United States citizens and present proof of citizenship, if selected.
Residency: There is a residency requirement for all applicants not currently employed by CBP. During the three years prior to applying for this position, you must have: physically resided in the United States or its protectorates or territories (excluding short trips abroad, such as vacations); worked for the U.S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas.
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, the church records for the applicant's overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. Applicants must provide this information when filing their application for employment.
Qualification Requirements: You must meet the grade level qualifications and eligibility requirements at the time of submission of your application. If your qualifications and eligibility change, you will need to update your responses in the questionnaire and/or resume reflecting those changes; otherwise, you will continue to receive consideration under your original application. Your eligibility will last for 6 months from the submission of your application.
Once you accept or decline a job offer, you will not receive further consideration under this announcement unless you re-apply.
Eligible applicants may be referred and selected at any time after the opening date for current openings and continue, as needed, for the duration of this announcement. If you do not provide an email address, you will not be notified of the outcome of your application.
Background Security Investigation: You will need to successfully complete a background investigation before you can be appointed into this position.
You will be evaluated based upon the responses you provide on the job specific questionnaire that is required as part of the application process for this position. You will be rated based on your responses and assigned a score ranging from 70 to 100 points.
Note: Five points may be added to the scores of eligible veterans who: Entered the military service prior to October 14, 1976; served on active duty during the Gulf War between August 2, 1990 and January 2, 1992, regardless of where the person served; or served in a military action for which they received a campaign badge or expeditionary medal. Medal holders and Gulf War veterans must have served continuously for at least 24 months or the full period for which called or ordered to active duty. Ten points may be granted to the eligible ratings of disabled veterans; Purple Heart recipients; spouses or mothers of a 100 percent disabled veteran; or the widows, widowers, or mothers of a deceased veteran.
All the information you provide may be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
The Federal government offers a number of exceptional benefits to its employees. These benefits include, but are not limited to: health care, life insurance, flexible spending and dependent care accounts, annual and sick leave, long-term care insurance, retirement savings plans, and transit subsidies. Other benefits are offered on a case-by-case basis and include, but are not limited to: student loan repayment and annual leave enhancement. For more information about these benefits, please visit http://www.usajobs.opm.gov/ei61.asp
If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you may be required, at a later date, to submit additional documentation that supports your claim and reflects career or career-conditional tenure. If you are unable to provide the required documentation, you will not be given further consideration under this announcement.
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
If this is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve an eighteen month probationary period. You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position.
You must submit all required information at the time of application. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also if you do not provide an email address, you will not be notified of the outcome of your application.
All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
Equal Employment Opportunity: The agency is an Equal Opportunity Employer. All candidates will be considered regardless of their race, color, religion, sex, national origin, age, sexual orientation, protected genetic information, status as a parent, lawful political affiliation, marital status, physical/mental disability (if not a job factor), membership or non-membership in an employee organization, or any other nonmerit factor.
Applicants requiring reasonable accommodations for any part of the application and hiring process should contact the Human Resources Office Representative listed on this announcement. Determinations on requests or reasonable accommodation will be made on a case-by-case basis.
You must complete an application package that includes an assessment questionnaire, resume, and any applicable supporting documentation. You will be required to complete the assessment questionnaire and upload your documentation in the newly created Application Manager. Initially, the Application Manager requires you to create an account. Once your account is created, Application Manager provides a site where you can track the status of jobs you have applied to at Customs and Border Protection; uploaded documentation; view/print copies of notification letters; or print a copy of your questionnaire. Application Manager has a navigation box that appears on the left side of the screen whenever you are working on an Application Package. The items listed in the navigation box are pages you need to visit, and represent steps you need to complete, in order for your Application Package to reach the status of Complete. You can "Save" an incomplete application and return to finish the process at a later date provided the announcement has not closed. You must submit your application package (your assessment questionnaire and documentation) before the closing date posted on the vacancy announcement. Note: If you start a questionnaire please complete it in its entirety before "Submitting." An incomplete questionnaire will affect your rating or may result in your application being rated ineligible. You may complete the assessment questionnaire more than once, but your rating will be based on the most recent submission.Instructional guidance listed below:To Start A New Assessment Questionnaire:
To Save An Incomplete Assessment Questionnaire:
To Return To A Saved/Incomplete Assessment Questionnaire:
https://applicationmanager.gov/Login.aspx?ReturnUrl=%2fhome.aspx
To Fax a Resume or Supporting Documents:
If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://applicationmanager.gov/ for this vacancy announcement. Your documents will display under the Details tab in the Document area.
Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link http://staffing.opm.gov/pdf/usascover.pdf to print a copy of the cover page. When faxing documents, follow the procedures outlined below.
Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed:
Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.
In addition to completing an on-line questionnaire and submitting an on-line resume, the following supporting documents must be received by the closing date of this announcement.
Veterans' documentation if claiming veterans' preference (e.g., DD-214 or statement of service, VA letter, SF-15). If you are still on active duty, you may submit a statement of service from your unit which states the date you entered active duty, the date you are separating, and the campaign medals you have received. For more information on veterans' preference, consult the Vets Guide at: http://www.opm.gov/veterans/html/vetguide.asp
Proof of Eligibility if applying for consideration under a priority selection program (e.g., CTAP/ICTAP) or a special appointing authority. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. For those instances where the best qualified lists include applicants with scores less than 85, the well-qualified score becomes the lowest score on the best qualified list. CTAP and ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) or equivalent that documents separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Proof of Eligibility if applying for consideration under the Office of Personnel Management Interchange Agreement. Individuals requesting consideration under the Office of Personnel Management Interchange Agreement must submit proof of eligibility such as a Notice of Personnel Action, a separation notice, or other appropriate documentation.
Your application and all supporting documentation must be received by 12:00 midnight (Eastern Time) on the closing date. Note that you will be allowed to apply more than once but the last application is the only one that will be used.
Applications and supporting documentation will not be accepted by mail. If you are unable to apply on-line, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
If you are eligible for a non competitive appointment to the Federal government such as persons who are severely disabled, you must provide supporting documentation such as SF-50; letter from the Office of Vocational Rehabilitation, certification of eligibility, etc.
Indianapolis Hiring Center Phone: (877)290-1810 Email: CustomerResponse@cbp.dhs.gov Or write:Indianapolis Hiring Center 6650 Telecom Drive Suite 100 Indianapolis, IN 46278
We expect to make a selection within 90 days of the closing date of this announcement. You will be notified of the outcome. If further evaluation or interviews are required you will be contacted.